Airlines and airports ordered to help disabled passengers

Just European?
http://goo.gl/h6vmXM

On Monday, the Civil Aviation (Access to Air Travel for Disabled Persons and Persons with Reduced Mobility) Regulations 2014 came into effect, giving the Civil Aviation Authority the power to ensure both airlines and airports comply with European regulations to provide special assistance to passengers with a disability or reduced mobility.

This includes help when travelling through an airport, boarding or disembarking an aircraft and help during a flight.

The ultimate sanction for businesses which persistently fail to comply is an Enforcement Order, which could result in prosecution, but the CAA said it expects the majority of problems will be resolved without court action.

It said it has been working with major airlines and airports since August to improve the quality of 'special assistance' information available on their websites.

Following an industry-wide consultation, 50 airlines and all UK airports were asked to make sure this information was more comprehensive, clearer to understand and displayed just one click away from their website's homepage.