Airlines Encouraged To Better Serve Flyers With Disabilities

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A new guide from the U.S. Department of Transportation is spelling out the rules air carriers must follow when dealing with travelers who have autism and other developmental disabilities.

The federal agency sent guidance to airlines this summer detailing their responsibilities under the Air Carrier Access Act. Developed in coordination with The Arc and the Autistic Self Advocacy Network, the documentation does not lay out any new requirements, but clarifies existing rules for airlines and travelers, the agency said.

“Recent incidents highlight the need for a guidance document focusing on developmental disabilities, to assist individuals on the autism spectrum and individuals with other developmental disabilities know their rights,” the Department of Transportation said in a statement to Disability Scoop.