All about accessible transportation...
10 Things to Know before Traveling
- Flying the Friendly Skies. Whether it’s for an important business trip or your next family vacation, here’s what you need to know to ensure a smooth flight. The Air Carrier Access Act requires that all domestic and international flights with a U.S. destination or departure point provide certain free accommodations to people with disabilities. Fliers with disabilities aren’t required to travel with another person (unless it’s for safety reasons) or notify an airline about their disability. For more information about your rights as an air passenger with a disability, read the U.S. Department of Transportation’s (DOT) air travelers with disabilities There are also guides specifically for passengers with developmental disabilities and those who use wheelchairs or other mobility aids. All passengers, including those with disabilities, must be screened by Transportation Security Administration (TSA) officers. If you have questions or concerns about the process, contact TSA Cares byemail or phone at 1-855-787-2227, or speak with a TSA officer beforehand. You may want to provide the officer with a TSA disability notification card or other medical documentation to describe your condition. If you experience disability-related air travel service problems, call DOT’s Air Travelers with Disabilities hotline at 1-800-778-4838 (TTY: 1-800-455-9880) or file a complaint online.